The book has 9 Key Takeaways:
1. EQ can be changed whereas IQ are less malleable
2. Personal competence portion of EQ is broken into categories where a person learns self- awareness and how to control emotions.
3. Social awareness and understanding of other people's emotions.
4. How to improve self-awareness through observing, examining causes and monitoring the body for responses to those emotions.
5. Developing and improving the decision-making process, via rational thought and making sure you get enough sleep.
6. Learning how to observe others and how to interact with another person based on their emotions.
7. Consistency with relationship management, learning how to be courteous to others and learn how
to better take feedback.
8. Certain trends with men and women regardless of age
9. Talks about workers at the high level of management versus those at lower level positions.
I found this Summary and Analysis to be very interesting. I think that this may be a book that would help anyone. Written in a style that used a lot of hypotheticals and conversational in a style that is easily understood as opposed to being very dry and boring. Just by reading this little bit of the book made me want to read more of it. I think that is what a good summary is...short, 26 pages, but informative.
If you are a manager that is looking for a better way to understand yourself and your workers, then I think you should read this and determine whether the actual book is what you may be looking for.
This book is an overview of the Emotional Intelligence 2.0 book which is a book about the ability to recognize and acknowledge emotion i.e. Emotional Intelligence (EQ)
The book has 9 Key Takeaways:
1. EQ can be changed whereas IQ are less malleable
2. Personal competence portion of EQ is broken into categories where a person learns self awareness and how to control emotions.
3. Social awareness and understanding of other people's emotions.
4. How to improve self-awareness through observing, examining causes and monitoring the body for responses to those emotions.
5. Developing and improving the decision-making process, via rational thought and making sure
you get enough sleep.
6. Learning how to observe others and how to interact with another person based on their emotions.
7. Consistency with relationship management, learning how to be courteous to others and learn how
to better take feedback.
8. Certain trends with men and women regardless of age
9. Talks about workers at the high level of management versus those at lower level positions.
I found this Summary and Analysis to be very interesting. I think that this may be a book that would help anyone. Written in a style that used a lot of hypotheticals and conversational in a style that is easily understood as opposed to being very dry and boring. Just by reading this little bit of the book made me want to read more of it. I think that is what a good summary is...short, 26 pages, but informative.
If you are a manager that is looking for a better way to understand yourself and your workers, then I think you should read this and determine whether the actual book is what you may be looking for.
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