During the past twenty-five years, Art has worked in leadership positions with a number of global firms and their call/BPO centers worldwide. Currently president and CEO of KomBea Corporation, Art has served for more than a dozen years developing and marketing tools that blend human intelligence and automation to improve call center phone interactions. Find out more about Art’s company, KomBea, HERE
Art has also served as executive vice president of business development and strategic initiatives for First-Source; CEO and founder of Echopass Corporation (the world’s premier contact center hosting environment, which was acquired by Genesys for about $110 million); CEO of Sento Corporation; and managing director and VP of European business development for Sykes Enterprises.
Art is a widely published author of methodologies for BPO/contact centers, outsourcing, and technical support, and has served in leadership positions at Hewlett-Packard, VLSI Research, a nd RasterOps.
What started more than twenty years ago with a presentation in Paris has positioned Art as a charismatic, innovative, and sought-after speaker across the globe. His authentic style of delivery, solid content, and practical applications leave his audiences ready to make a difference in their own spheres of influence.
Without a doubt, Art’s heartfelt and humorous insights captivate and inspire all who hear him. Now, with his number one bestselling book Don’t Just Manage—LEAD!, everyone can experience Art’s inspiring storytelling!
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Sixth US President, John Quincy Adams, a man who knew , a man who knew a lot about effective leadership, maintained that the most successful people were those whose actions inspire others to dream more, learn more, do more, and become more. These people were the ones who entered the fray, who left the sidelines, who threw themselves into life. They were the ones who forged a nation and achieved the impossible. They were the ones who truly connected to life, to others, and to themselves.
Today, the world needs human connection more than ever. It needs people who strive for the deepest relationships, not just surface recognition, who come at life with the enthusiasm, energy, and excitement that bind people together. These people have a powerful impact on all around them.
Art combines fresh perspectives, profound experience, engaging information, and unforgettable stories into a simple formula that will result in rich connections as you live, laugh, learn, love, and lead those who mean the most to you. Begin today to live the authentic, abundant life that’s out there for you, as you build and shape the connections that will change everything.
Today, the world needs human connection more than ever. It needs people who strive for the deepest relationships, not just surface recognition, who come at life with the enthusiasm, energy, and excitement that bind people together. These people have a powerful impact on all around them.
Art combines fresh perspectives, profound experience, engaging information, and unforgettable stories into a simple formula that will result in rich connections as you live, laugh, learn, love, and lead those who mean the most to you. Begin today to live the authentic, abundant life that’s out there for you, as you build and shape the connections that will change everything.
And now for the Cover
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